Terms of Service

Subscription and renewal

Starter ($9.99/mo) and Pro ($19.99/mo) subscriptions renew on an anniversary cycle from your first payment. Each renewal grants a new credit lot for the period; unused plan credits from the prior period do not carry over.

Credit expiry

Plan credits expire at the end of their period and do not roll over. Top-up credits (purchased separately, from $10 at 10,000 credits = $1) remain valid for 12 months from purchase, and are spent only after plan credits are exhausted.

Limits

Each plan enforces published, numeric limits: monthly credits, a rolling 5-hour credit window, a requests-per-minute cap, and a concurrent-stream cap (see the pricing page for current figures). These limits are technically enforced and may cause requests to be rejected once reached.

No "unlimited" promise

The service is not unlimited and we make no promise of unlimited usage at any tier. You purchase a fixed, published number of credits at a fixed price; using more than your plan provides requires a top-up or a higher plan. We do not guarantee uninterrupted availability of any specific third-party model; see Fallback below.

Fallback

If your selected model is temporarily unavailable, we may route your request to a comparable or cheaper model before any response content is sent to you. Once a response has started, we do not silently switch models mid-response.

Availability

During the private beta, the service is invite-only and provided without an uptime SLA, on a best-effort basis. [Lawyer/owner: define SLA terms, if any, before public launch.]

Termination

We may suspend or terminate your account for violating the Acceptable Use Policy, non-payment, or suspected fraud. You may cancel at any time; during the private beta this is handled manually via support@ai.sherlife.net.

Liability

The service is provided "as is." [Lawyer: draft warranty disclaimer and liability cap appropriate to TBD before publishing — placeholder only, not enforceable language.]

Governing law

Governing law and jurisdiction: TBD — not yet decided (plan.md §7: resale into restricted geographies, sanctions exposure, and entity jurisdiction are open owner decisions blocking public launch).

Changes

We may update these terms; material changes affecting limits, pricing, or credit expiry are announced in advance, in line with our transparency commitment — not applied silently.